Boat Storage Portland

5/25/2016: General web site examination needs location Wednesday June 1st, please see page below for information.
Click for letter regarding website examination

3/30/2016: This letter through the owner was delivered to Sundance consumers the few days of March 21st.

Dear Sundance Users,

I am composing for you today to update the newest information that i've on the fire that destroyed our dried out storage on February 28th and 29th. I also would you like to once more express my honest condolences the losing your watercraft. I'm sure it's been a challenging three months for everybody, including our clients in addition to entire Sundance staff. My moms and dads, two brothers, four Sundance employees, and myself all lost ships within the fire. I destroyed a major an element of the business that my loved ones and I also built. We began Sundance once I ended up being 19, and I'm 63 today. I am aware and empathize together with your loss, and please understand We have maybe not taken your reduction softly.

I will be making myself open to any one of our customers for an individual meeting if there is what you would like to discuss. We've our mobile phones forwarded, when you wish to schedule an occasion ahead in and consult with me please call (503) 283-3216.

I wish to deal with the issue of motorboat insurance. We now have always necessary that all of our customers have their total, extensive marine insurance and responsibility insurance coverage on their vessel. Our leasing contract says this, as well as states really clearly that we try not to guarantee ships for reduction or damage because fire, on top of other things. To my knowledge this can be standard rehearse in marina industry. I don't know of every other marina operators who carry blanket insurance coverage the ships stored together with them. There are powerful good reasons for this, that we would discuss with any consumers who wish to in a personal meeting.

We're directing everybody's insurance providers to a legislation office which our insurance company has employed to prepare a joint evaluation after the thirty days. This means there are every day across the end of March whenever representatives from all customers' insurance companies will begin going into the burned building collectively. This process is out of our hands. It is done that way in order for everyone has equal access to the scene. In the meantime the fire inspector has guaranteed the building and no one (including myself) has accessibility, there's two 24 hour protection guards on location.

We nonetheless have no idea the explanation for the fire. We are told that it'll take some time, if, to look for the cause.

The world is temporarily turned ugly, but looking forward i am very upbeat. We're going right back onto our property this week, into transportable offices when you look at the parking lot. We now have relocated our solution store into portables too, which will allow us to continue offering, rigging, and servicing ships.

Though the smaller building with your offices, store, and showroom had been conserved, it absolutely was harmed by smoke and liquid and can need repair works before we could move in. That said, we feel very lucky to be able to get back to work so quickly. We are in addition very lucky that several stock boats when you look at the store and showroom had been saved, and never damaged.

All automated payments for March being refunded. I am sorry the trouble of those costs, we tried to stop the auto repayments but couldn't get our computer systems back-up with time. Unused portions of prepaid leases will be refunded. Final thirty days build up may also be refunded. We are still working out the figures but plan to get these refunds down before the end associated with thirty days.

I want to thank every person who's offered their help. I cannot inform you how much it's aided people get through this tough time. Many thanks all for your perseverance and comprehension as we try to assist every one of you function with your insurance claims. If you have any questions go ahead and phone, email, or stop by personally.

Heated regards,
Rick Buck

3/24/16: Who to make contact with for concerns which do not include the fire scene investigation/examination

1. Your contact information (address, phone and e-mail);
2. Your question(s); and
3. Who your represent as well as in what capacity.